Shipping & Order Processing

* Please allow up to 2 working days for us to process and dispatch your order. 

If you can't collect from the Urban Wellness Hub we can ship your order.

MyHermes shipping in the UK is always used on orders that weigh over 2KG to keep costs low.

We use Royal Mail for all other deliveries and UKMail for all other deliveries.

Orders over 30KG may use different shipping companies and such orders are handled on a case by case basis. On these types of orders we will quote based on that day rates.

Our shipping rates and time it will take for your order to reach you, depend on your location. Below are the delivery times:

 Country/Region
Time to Arrive
Standard  Shipping UK Mainland 3 - 5 Working Days*
Expedited Shipping UK Mainland 1 - 2 Working Days*
Standard Shipping UK and Channel Islands 3 - 6 Working Days*
Europe 3 - 6 Working Days*